This is because factorsaffecting performance, like traffic conditions, can vary depending onthe time of year, so this system makes it possible to identifyunderlying trends. A safety complaint is related to the mechanical condition of the bus (bald tires, brakes that might be faulty, lights not properly operating, etc.) Design guidance for streets and public spaces. The report identified a number of ways to save money including the £500 million above. TFL have responsibility for London Underground, London Rail, and … Transport for London (TfL) is a local government body responsible for most aspects of the transport system in Greater London. Transport for London has forced developers to double the amount of money they are offering for new bus routes to serve a 1,750-home project in Thamesmead – but the £1 million on the table is still well short of what it originally asked for. the bus network with some parts of central London experiencing an over supply of buses when compared to customer demand. Punctuality of low frequency services also saw a similar boost due to the Covid19 impacts whilst night buses departing on time recorded record performance in Q2. Prior to the lockdown speeds had declined slightly in all areas except inner SW London. Transport for London (TfL) has announced its 9,000-strong core bus fleet now meets or exceeds the cleanest Euro VI emissions standards. underlying trends. Includes Streetscape Guidance, Accessible Bus Stop Design, London Cycling Design Standards and Kerbside Loading Guidance. These are independent reviews, general project updates and papers to the Mayor on Crossrail and the Elizabeth line. ‘W1B 5SJ’ or ‘Pier Walk, Greenwich’ or ‘FMS1234567’ Passengers are carefully selected each quarter to represent all bus passengers in London. Its role is to implement the transport strategy and to manage transport services across London. London is a member of the International Bus Benchmarking Group (IBBG), an international knowledge sharing network of bus companies. Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. In May, the government granted TfL an initial £1.6bn grant to keep services running . A service change may include a change to a route structure, contract or operator. Should you need anything else or have any questions please contact customer services on 0343 222 1234 Tag: tfl report bus driver. Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. These plans are not current, Agendas and minutes from all Finance committee meetings, Guidance, data reports and case studies show how we work with the freight industry, The high speed railway HS2, if approved, will link London, Birmingham, Leeds and Manchester and create space on the rail network that will help improve services, This independent review investigates options for giving TfL long-term financial sustainability, List of all invitations to tender (ITT) since April 2014, Lift availability on the Rail and Underground network in London, We work in partnership with the London boroughs, providing funding for a range of transport projects, The agreement for Capita Business Services Limited to provide Congestion Charging, London Low Emission Zone services and Traffic Enforcement was signed in 2015, The London Walking Forum meets every quarter to look at how best to support the Mayor's Walking Action Plan, Consultation documents and reports related to the Low Emission Zone, Our initial submission is fed into the Mayor's budget consultation process, Our plans to extend the Northern line involve building two new stations at Nine Elms and Battersea Power Station, Contract between TfL and Alsthom for services to operate the Northern line, OnRoute (TPH driver publication) back issues, See how we are organised and what budgets have been allocated in TfL and Crossrail, Full list of Out-of-Station Interchanges and the maximum times allowed, Information on how many cards have been used, how much money is on Oyster cards, information on usage of the photocard schemes and sales of Oyster cards by different types of outlet, Our procurement processes and related policies (eg on sustainable sourcing) are explained in a series of PDFs, Agendas and minutes from all Programmmes & Investment committee meetings, Agendas and minutes from Projects & planning panel meetings (dissolved 2014). Reports on TfL trials of demand-responsive bus services. Consultation report (PDF 5.07MB) We monitor the speeds of buses to understand the impacts of changing road network conditions. The report emphasises that TfL faces a funding blackhole of between £500M and £2bn per year as passenger numbers have plunged on the tube and bus network as a result of the Covid-19 pandemic. Information on all forms of transport in London including cycle hire. Transport for London (TfL) requested independent research services regarding fatigue in London bus drivers. Our response to the Transport Committee’s report on bus safety further outlines TfL’s approach to this. We measure network performance by comparing the number of kilometres a route has done in the last quarter. This is because factors For more news from your area, use our handy widget below: Publications and reports relating to the Capital's red routes, The committee considers a range of pay and management-related issues, including Performance Awards and base salaries, The River Action Plan sets out the improvements that will be made to river services between now and 2020, This document shows which companies are licensed to run cruise and taxi services on the Thames and when their licences expire, Facts sheets, annual reports, research and more related to road safety - including the Road Safety Action Plan for London 2020, Reports into various aspects of road usage in the Capital, The Roads Task Force (RTF) was set up by the Mayor of London in 2012 to tackle the challenges facing London's streets and roads, Reports covering a range of issues concerning safety and security on our network, These reports provide annual updates on our safety, health and environmental performance, This panel covers issues ranging from equalities and accessibility to TfL's approach to CO2, We publish a brief job description and pay grade for senior staff at TfL and Crossrail, Figures for the types of refunds we give including for incomplete journeys, service delays and contactless payment, Silvertown Tunnel works documents include the Code of Construction Practice, Contracts related to the Silvertown Tunnel project, These detail the decision-making structure and processes in TfL and its committees and panels; also included are terms and conditions for Board members, Planning for the future requires the use of a range of sources of information and analysis techniques, including the application of the strategic transport and land-use models developed by TfL Planning, Details on key street works projects - covers issues such as traffic signals and one-way systems, For London Streets performance data including information on journey time, reliability, network disruption, traffic speeds and volumes, and customer satisfaction. We compare each quarter to the same quarter of the previous year,rather than the last quarter of the same year. The dual Covid19 impacts of reduced passenger numbers and less traffic disruption continued to have a boosting effect on reliability. The percentage of this reduced service that was operated was far higher than Q2 last year with a reduction in all lost mileage categories. Our reliable journey planning tools will point the way. We publish details of future contract opportunities for TfL Corporate, TfL Surface and London Underground (over £500k) on a periodic basis. Following completion of the trials, motorcycles have been given permanent access to bus lanes on the majority of the Capital's red routes. Call the police on 999 2. TfL said, in a statement issued at City Hall, “This study provides new information to help address the risk of collisions. Performance across all metrics was far removed from the norm as Covid19 restrictions continued to have a massive impact across London for the whole quarter. Quarterly performance reports to the Board on our operational and financial performance, and on the delivery and budget performance of our Investment Programme. We ask a sample of passengers to give a score out of 100 on a wide Consultation documents and reports related to the Ultra Low Emission Zone. A blend of operational and customer metrics are used to track the performance of the bus network. The report, commissioned by TfL amid major concerns over the deaths of transport workers, found male London bus drivers aged 20 to 65 were 3.5 times more likely to … The Performance of London Buses Compared to Other World Cities 2018, The Performance of London Buses Compared to Other World Cities 2017. Use the passenger alarm Reports, studies and practical toolkits that present the economic benefits of walking and cycling. The move is … Make step-free journeys and check for station facilities. These reports list all expenditure of more than £250 for TfL and more than £500 for Crossrail, These reports focus on a range of aspects related to fares and ticketing, Archive plans for the redevelopment of 55 Broadway. Next steps Scheduled kilometres may not be met because journeys are cancelled or suspended due to: 1. Recent figures can be found in the latest quarter summary document below. Despite the impact of Covid19 a bus driver recruitment push saw lower staff losses than a year ago. Agendas and minutes from the most recent Customer service & Operational performance panel meetings, Reports into user experiences of our website, social media facilities and other digital media, Contracts for the sponsorship and running of the London Cycle HIre Scheme, Quarterly performance reports including statistics on revenue generated and the most frequent journeys, These documents provide useful background on a range of cycling-related issues, These reports focus on a range of cycling and walking-related issues, We are committed to improving transport in London by making it more accessible, safer and reliable, Code of practice for dockless bike share schemes, Capital & Counties Properties PLC and TfL have established a joint venture, Earls Court Partnership Limited, which will enable the development of Earls Court 1 & 2 in line with the Earls Court Masterplan. Despite this TfL had reduced their deficit from £1.5bn to £127m. Reported via iOS in the Blocked drain category anonymously at 06:40, Thursday 29 October 2020 Sent to TfL less than a minute later. or to the … These reports summarise the work we have done to improve London's transport network, Agendas and minutes from all Audit & assurance committee meetings, Airport policy documents include submissions to Parliament by Mayor of London Sadiq Khan, Our plans should ease congestion in Bank and Monument stations by 2022, Agendas and minutes from our most recent board meetings, These plans describe how we will implement and fund the projects that underpin the Mayor's Transport Strategy, These documents provide useful background on a range of bus-related issues. Statistics include all London Buses' contracted services but exclude Every year, a review of buses performance monitoring is evaluated internally and presented to TfL's Independent Investment Programme Advisory Group (IIPAG) by Imperial College London to justify expenditure and ensure quality of service provided to passengers. We have reported this issue to them on your behalf. This report also presents key statistical data regarding the responses we received to each consultation question. You should report a bus safety issue you observe as soon as possible, but at least within 60 days. Businesses,Media,Online developers,Suppliers,P,Contract,Corporate information,Policy, Public,C,I,P,Committee and panel meetings, Planning and construction,Public,C,P,Committee and panel meetings, Boroughs,Businesses,Media,Suppliers,P,Corporate information,Finance,Regular reports, Investors,Public,Q,Corporate information,Finance,Performance,Regular reports, Public,C,R,Committee and panel meetings,Corporate information,Finance, Businesses,Freight industry,Planning and construction,River passengers,R,Deliveries,River, Public,River passengers,R,Contract,Corporate information,River, Coach drivers,Cyclists,Drivers,Freight industry,Motorbikers,R,S,Performance,Research,Safety and security,Special reports,Coaches,Cycling,Deliveries,Driving,Motorcycle,Taxis and minicabs,Walking, Boroughs,Bus operators,Bus passengers,Businesses,Coach drivers,Cyclists,Drivers,Freight industry,Pedestrians,Public,Taxi and private hire,Taxi passengers,R,Customer Research Library,Special reports,Buses,Coaches,Cycling,Deliveries,Driving,Motorcycle,Taxis and minicabs,Trams,Walking, Boroughs,Businesses,Coach drivers,Cyclists,Drivers,Freight industry,Motorbikers,Pedestrians,Planning and construction,Taxi passengers,R,Policy,Roads,Special reports,Streetscape,Coaches,Cycling,Deliveries,Driving,Motorcycle,Taxis and minicabs,Walking, Boroughs,Businesses,Public,S,Customer Research Library,Regular reports,Safety and security,Special reports, Public,H,S,Environment,Regular reports,Safety and security, Planning and construction,Public,A,C,S,Committee and panel meetings,Environment,Policy,Safety and security, Media,Public,S,Corporate information,Transparency data, Bus passengers,DLR passengers,London Overground passengers,Public,Tube passengers,R,Finance, Engineers,Planning and construction,Suppliers,S,Roads,Safety and security,Driving, Businesses,Planning and construction,Suppliers,S,Contract,Expenditure,Buses,Coaches,Cycling,Deliveries,Driving,Motorcycle,Taxis and minicabs, ,Boroughs,Planning and construction,S,Environment,Research, Boroughs,Freight industry,Taxi and private hire,Taxi passengers,S,Special reports,Buses,Coaches,Cycling,Deliveries,Driving,Motorcycle,Taxis and minicabs,Walking, Boroughs,Drivers,Freight industry,S,Performance,Deliveries,Driving, ,Boroughs,Businesses,Designers,Engineers,Freight industry,Planning and construction,S,Accessible travel,Corporate information,Cycle Superhighways,Environment,Roads,Safety and security,Streetscape,Buses,Coaches,Cycling,Driving,Taxis and minicabs,Walking, Planning and construction,S,London Overground, Public,Taxi and private hire,P,T,Corporate information,Taxis and minicabs, Boroughs,Pedestrians,Planning and construction,Public,G,T,Lambeth,Westminster,Contract,Corporate information,Expenditure,River,Walking, Bus passengers,DLR passengers,Public,Rail passengers,Tram passengers,Tube passengers,T,Performance,Ticketing,Buses,London Overground,Trams,Tube, Boroughs,Bus operators,Bus passengers,Businesses,Cyclists,DLR passengers,London Overground passengers,Planning and construction,Public,Rail passengers,Tube passengers,T, Public,A,T,Accessible travel,Customer Research Library,Special reports,Assisted travel,Buses,DLR,Emirates Air Line,London Overground,River,Taxis and minicabs,Trams,Tube, Boroughs,Businesses,Public,T,Customer Research Library,Special reports, Boroughs,Bus operators,Bus passengers,Businesses,Coach drivers,Cyclists,Dial a Ride passengers,DLR passengers,Drivers,Emirates Air Line passengers,London Overground passengers,Motorbikers,Pedestrians,Public,River passengers,Taxi passengers,Tram passengers,Tube passengers,Visitors,T,Regular reports,Assisted travel,Buses,Coaches,Cycling,DLR,Driving,Emirates Air Line,London Overground,Motorcycle,Rail,Taxis and minicabs,Walking, Media,Public,G,T,Corporate information,Policy,Special reports, Boroughs,Businesses,Drivers,Freight industry,Planning and construction,Taxi and private hire,E,U,Environment,Research,Deliveries,Driving,Taxis and minicabs, Bus operators,Drivers,Freight industry,U,Environment,Low Emission Zone,Roads,Deliveries,Driving, Public,S,U,Corporate information,Safety and security,Tube, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority. There were suggestions for an additional service to compliment the 92 in order to meet local demand and increasing its frequency. range of bus service features, based on the journey they have just made. Albert Embankment, Hampton House, 20 Albert Embankment, London, SE1 7TJ. An independent review is to look at coronavirus infections and deaths among the capital's bus workers, Transport for London (TfL) has announced. 174 York Way, London, N1 0AZ. Bus operators,Bus passengers,DLR passengers,London Overground passengers,Media,Tram passengers,Tube passengers,C,Research,Ticketing,Buses,DLR,London Overground,Trams,Tube Contract opportunities We publish details of future contract opportunities for TfL Corporate, TfL Surface and London Underground (over £500k) on a periodic basis. Lost kilometres due to mechanical reasons was lower compared with a year ago as reduced services meant less intensive use of available vehicles. A passenger journey is defined as one ride on a single vehicle - not a bus trip from A to B as this may include more than one bus ride. This report reveals the scale of the challenge we face in changing London’s travel trends in future. Scheduled kilometres may not be met because journeys are cancelled or suspended due to: Quality of service indicators (QSI) are used to monitor service reliability. overcrowding and bus journey time, noise and air pollutions in the area, and longer walking distance for elderly people to the new bus stops. They show all movements on the Tube network including empty trains and those coming in and out of depots, Includes our Commercial Strategy - the principles behind our commercial activities, A summary of our improvements to London's transport network during the previous year, Our commitments and reviews of our safety, health and environmental performance, How we will implement the Mayor's Transport Strategy and provide the best value for London, Investors,Media,Public,A,Corporate information,Finance,Performance,Regular reports,Research, Suppliers,A,Policy,Assisted travel,Aviation,Buses,Coaches,Cycling,Deliveries,DLR,Driving,Emirates Air Line,London Overground,Motorcycle,Rail,River,Taxis and minicabs,Trams,Tube,Walking, A,C,Committee and panel meetings,Corporate information,Finance,Regular reports,Transparency data, Tube passengers,B,City of London,Tube improvement,Tube, B,C,Committee and panel meetings,Corporate information,Performance,Policy,Regular reports, Bus operators,Bus passengers,Public,B,Streetscape,Buses, Bus operators,Bus passengers,Public,B,Performance,Safety and security,Buses, Bus operators,Bus passengers,B,Regular reports,Buses, Bus operators,Bus passengers,B,Performance,Buses, Boroughs,Bus operators,Bus passengers,Public,B,Performance,Buses, Bus operators,Bus passengers,B,S,Safety and security,Streetscape,Buses, Media,C,Corporate information,Finance,Regular reports, Businesses,Investors,Planning and construction,C,Tube, Businesses,Designers,Media,Suppliers,C,Corporate information,Performance,Policy, C,Committee and panel meetings,Corporate information,Performance,Regular reports, Coach drivers,Drivers,Freight industry,Taxi and private hire,Taxi passengers,C,Congestion Charge,Consultation,Performance,Research,Deliveries,Driving,Taxis and minicabs, Boroughs,Drivers,Investors,A,C,V,Roads,Driving, Bus operators,Bus passengers,DLR passengers,London Overground passengers,Media,Tram passengers,Tube passengers,C,Research,Ticketing,Buses,DLR,London Overground,Trams,Tube, Boroughs,Businesses,Suppliers,C,Contract,Corporate information, Boroughs,Businesses,Elizabeth line,Planning and construction,Suppliers,TfL Rail,C,Contract,Crossrail,Rail, Businesses,Media,Public,Suppliers,C,Contract,Corporate information,Regular reports,Transparency data, Businesses,Media,Suppliers,C,Contract,Corporate information,Finance, Public,C,Accessible travel,Education,Factsheet,Policy,Regular reports,Research,Safety and security,Transparency data ,Bus ,Cycling ,Refund,Walking, Boroughs,Businesses,Public,C,Performance,Regular reports,Safety and security, Elizabeth line,Public,TfL Rail,C,Committee and panel meetings,Crossrail,Rail, Businesses,Elizabeth line,Engineers,Investors,Suppliers,TfL Rail,C,Contract,Corporate information,Crossrail,Rail improvements,Rail, Elizabeth line,Public,TfL Rail,C,Crossrail,Regular reports,Rail,TfL Rail, DLR passengers,London Overground passengers,Public,Tube passengers,C,R,S,Committee and panel meetings,DLR,London Overground,Rail,Tube, Boroughs,Businesses,Public,C,Accessible travel,Customer Research Library,Research,Safety and security,Special reports, Cyclists,Public,C,Special reports,Cycling, Boroughs,Businesses,Cyclists,Pedestrians,Public,C,W,Customer Research Library,Special reports,Cycling,Walking, D,I,Accessible travel,Regular reports,Special reports,Assisted travel, Boroughs,Cyclists,Planning and construction,Public,D,Policy,Cycling, Businesses,Cyclists,Pedestrians,Public,E,W,Environment,Cycling,Walking, Boroughs,Businesses,Elizabeth line,Investors,Media,Public,E,Committee and panel meetings,Crossrail,Policy,Regular reports,,TfL Rail, Emirates Air Line passengers,Public,Visitors,E,Performance,Emirates Air Line, Public,Schools and young people,E,Customer Research Library,Environment,Low Emission Zone,Research,Special reports, Planning and construction,Public,C,E,Committee and panel meetings,Environment, E,Environment,Regular reports,Special reports, E,Corporate information,Finance,Regular reports,Transparency data, Boroughs,Businesses,Public,F,T,Customer Research Library,Special reports,Ticketing,Buses,DLR,Emirates Air Line,London Overground,River,Trams,Tube, Public,C,F,Committee and panel meetings,Finance,Policy,Regular reports, Businesses,Drivers,Freight industry,Planning and construction,F,Freight,Low Emission Zone,Research,Deliveries,Driving, Planning and construction,Rail passengers,H,Consultation,Rail, Public,I,Finance,Independent Review,Special reports, Boroughs,Businesses,Media,Suppliers,I,Contract,Corporate information,Regular reports, Passengers with accessibility needs,Public,Rail passengers,Tube passengers,Visitors,A,L,Accessible travel,Tube improvement,Assisted travel,Rail,Tube, Coach drivers,Drivers,Freight industry,L,R,Congestion Charge,Contract,Corporate information,Environment,Low Emission Zone,Coaches,Driving,Motorcycle,Taxis and minicabs, Drivers,Freight industry,L,Low Emission Zone,Performance,Deliveries,Driving, DLR passengers,Emirates Air Line passengers,London Overground passengers,Pedestrians,Public,Rail passengers,Tube passengers,M,Maps,DLR,Emirates Air Line,London Overground,Rail,Tube,DLR ,Map,TfL Rail ,Tube ,Tube Map, Engineers,Planning and construction,Tube passengers,N,Tube improvement,Tube, Businesses,Engineers,Investors,Planning and construction,Suppliers,N,Contract,Expenditure,Tube, Media,Public,O,Corporate information,Transparency data, DLR passengers,London Overground passengers,Tube passengers,O,DLR,London Overground,Rail,Tube, Bus passengers,DLR passengers,Emirates Air Line passengers,London Overground passengers,Media,Tram passengers,Tube passengers,O,Regular reports,Ticketing,Buses,DLR,Emirates Air Line,London Overground,Trams,Tube. 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