We also publish guidance on the steps you can also take to protect your personal information. Alternatively you can enter the card details manually. You can also update your contact preferences within your online account - or by emailing unsubscribe@tfl.gov.uk at any time. TfL also uses external service providers to operate 'back office' technical services, secure payment processing and customer database management. P… For example if you regularly use the Central Line, we might use this information to help decide that messages about service alterations on that line would be helpful for you to know. We also collect some information about how visitors use this website, but we do not use this to identify you as an individual. Your marketing and contact preferences 9. To create a web account you will need to provide an active email address, your name, address, date of birth and phone number. Call recordings made when you contact Customer Services are kept for 6 months. We have detected that you are using Internet Explorer 7 or older. It's likely that we'll need to update this statement from time to time, so check back here regularly to find out more. You can’t currently buy discounted tickets through the app. This page was last updated in July 2020. This means that we will not hold information for longer than is necessary for the purposes we obtained it for. Many over 60s in the capital will be used to making the most of their 60+ Oyster photocard or Older Person’s Freedom Pass. One way or another, the TfL 60+ Oyster photocard looks likely to stay for a while to come, whatever the arguments for doing away with this particular part of Boris Johnson’s London legacy. We will not use your passport information for any other purpose. If you are a full-time student commuting to university from a London borough, you may be eligible for the 18+ Student Oyster photocard. On 1 October 2012, the 60+ Oyster photocard was announced and came into effect the following month. TfL may also receive or disclose personal information about customers in relation to certain emergency situations or other incidents that require an immediate response. For example, we will use your personal information to ensure that you are eligible (and continue to be eligible) for the particular scheme you have applied for, to issue your 60+ Oyster photocard and respond to queries if you contact us. TfL may verify your continuing eligibility for your 60+ Oyster photocard by sharing personal information with, and receiving information from, relevant third party agencies, including London Councils, to ensure that you are not in receipt of the travel discount when you are no longer eligible. However, no other data is stored on the Oyster card itself (eg name or address). Create an account. 23. Your continued use of the site will mean that you accept those revisions. Once the web account has been created, you'll be able to apply online for an Oyster photocard. After eight weeks, the journey data in the ticketing system is disassociated from your card (ie pseudonymised). You can’t currently add Oyster photocards to this app. Transport for London (TfL), its subsidiaries and service providers will use your personal information for the purposes of processing your feedback, providing you with a response, or the information or services you have requested, and the provision of travel related information On some occasions, we may need to share your information with associated organisations or their agents for these purposes. All academic research is carried out in accordance with privacy and data protection legislation and protected by robust confidentiality agreements. This includes payment card data which is securely handled by a specialist payment processing company in accordance with the Payment Card Industry Data Security Standard ('PCI DSS'). 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