An adult traveling with children must be at least 18 years old Children (2y - 11y) A passenger who has reached his/her 2nd birthday but not his/her 12th birthday as of the date of commencement of travel. To be fair, the airlines are being crushed from all sides. Mu murilo moreira May 29, 2014. Valerie Review updated: Jun 14, 2019. The Philippine Airlines website states they will process refunds in 7 working days. refund. The Philippine Travel Agencies Association (PTAA) is urging airlines to provide full refunds for canceled flights when the government-imposed travel restrictions took … Book domestic and international flights with airlines in Philippines. Getty. There are 35 airlines with pending refunds. A child ages 2 to less than 8 years old should always be accompanied by an adult passenger. Answer 1 of 20: I booked a ticket with Philippine Airlines, (a refundable one), and I changed my dates. This is false information as i have experienced the opposite as well as many other people. However their policy states that tickets that have not been unused are eligible for refund, and this ticket is unused. Hello everybody, I recently booked a flight from HK to Puerto Princesa, through Manila.Due to personal issues, I had to cancel the booking, which I did only 2 weeks after online purchase. COVID-19 Travel Updates. MANILA - Philippine Airlines said Thursday its passengers with trips to and from Metro Manila -- from March 15 to April 14, 2020 -- may rebook, refund, or reroute their flights. We at Philippine Airlines hope you are safe and well in these extraordinary times. Search and book with confidence - find the perfect flight for your trip today. Adult (12y +) A passenger who has reached his/her 12th birthday as of the commencement of travel. To the Philippine Airlines Management, I am a Mabuhay Miles Elite member ([protected]) and had been flying several times a year from different cities in the Philippines for the last 3 years and presently between Manila and Singapore in your airline. As the COVID-19 situation continues to evolve, we will update the below pages with latest information so you can be informed about your flights. According to the survey, the top five airlines with pending refunds are Philippine Airlines, Cebu Pacific, AirAsia, Emirates, and All Nippon Airways. 0 Votes. Resolved Philippine Airlines — no refund. I asked for the refund (agreed to pay the 390HKD penalty fee per passenger), got an email saying that the refund process had been initiated ans that it would take approx.15 working days. Cancel Submit. Learn Refund Policy on Philippine Airlines When it comes to ticket issue and a passenger doesn’t take interest to decide to travel, at this, he cancels his flight ticket soon. Reply. 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