To log a complaint one can punch in the number, 30788, start the text with the prefix “Ekurhuleni”, followed by the relevant service interruption query, compliment or comment. NOTICE IS HEREBY GIVEN, in terms of the provisions of Section 7 of the Rationalisation of Local Government Affairs Act, 1998, read with Sections 11 , 12 and 13 of the Local Government Municipal I waited ... Free Basic Electricity Agent (Former Employee) - Tembisa, Gauteng - … Latest Posts. Yes: Yes: Yes: Yes: Yes: Is the service outsourced/commercialised? On the 17 March 2016 I send a request to Kempton Park Ekurhuleni Municipality for a blocked sewerage pipe in my yard which is spilling over, on the 18 March 2016 I then received an sms with reference no. THE Ekurhuleni Metropolitan Municipality (EMM) has come under fire, as many people have found it impossible to reach anyone at the call centre. 21 December 2020 Photo: Kimberly Mutandiro. Please complete the registration form to register on Siyakhokha as per the instructions below ** First Name – your name/s used before your surname. Facebook Twitter LinkedIn Tumblr Pinterest WhatsApp Telegram Share via Email Print. No turn around time. Yes: Yes: Yes: Yes: Yes: Does the municipality have infrastructure to provide? Residents of Tsakane whose electricity was disconnected after they tampered with electricity meters say City of Ekurhuleni technicians reconnect their supply if they pay a R1,000 bribe. EKURHULENI METROPOLITAN MUNICIPALITY ELECTRICITY BY-LAWS Published under LAN 487 in Gauteng Provincial Gazette 102 of 24 April 2002. Facebook Twitter LinkedIn Tumblr Pinterest WhatsApp Telegram Share via Email Print. You will have to contact your supplier directly. Share Call Number 08600(Eskom) 0860037566 Send a Sms 35328 – include 10 digit account number Use our website www.eskom.co.za Sen d an email CustomerServices@eskom.co.za (all Regions) Or Register on https://CSonline.eskom.co.za MyEskom Customer A pp This App provides Eskom customers with self-service capabilities such as account, billing, and meter … July 5, 2016. The City of Ekurhuleni has two electricity tariff options available to residential customers. April 23, 2014. The Ekurhuleni metro spokesperson, Themba Gadebe, stated the City is dealing with the power thefts in Lilianton, saying officials attended to the complaints on June 11, and a new mini-substation was installed. ***** acknowledging my request. ** Last Name – your family name after your name/s. If you are a customer of one of the Distributors mentioned below, Eskom cannot assist you with a supply, account queries, electricity supply problems, or other enquiries. In response to the complaints, Themba Gadebe, EMM spokesperson, says: “Our call centre sometimes experiences high call volumes and it takes more time to get to all the calls. Ekurhuleni Electricity – customer service – 011 9993922. Electricity issues to the fore in Ekurhuleni The Mayor of Ekurhuleni Mzwandile Masina Mayor responds to complaints about electricity prices, street lights and power cuts. 1 minute read. ekurhuleni electricity fault reporting. #Electricity #Germiston - No Power in Elspark due to a cable fault. 12. Yes: Yes: Yes: Yes: Yes: Does the municipality actually provide? Hello kenlaires, EMM would like to apologize for the inconvenience. Kevin van der List 1 minute read. Ekurhuleni says no formal complaints have been lodged and encourages residents to come forward. Electricity Statistics The Metro has an electricity demand of more than 2 400MW with an annual sale of electricity exceeding 10.8TWh. My CoE App is a full-service integrated solution that puts residents first. I called the call center and got ref.no 4276380. Electricity; Is the municipality responsible to provide? Find the best results for Municipal Electricity in Boksburg. ** RSA ID Number – your valid RSA ID number. Emm (Ekurhuleni Metropolitan Municipality)'s reply: 06 May 2015, 16:53. Ekurhuleni. Paying surplus bills since 7 months. CONSULTING ENGINEERS. AFTER numerous complaints about prepaid electricity meters in Alberton, the Ekurhuleni Metropolitan Municipality (EMM) has given the following explanation as to why residents need to make the switch. Ekurhuleni Water/Electricity complaints – 0860 543000. Ekurhuleni Roads and Civil Works – 011 999 3994. Cash-strapped Ekurhuleni consumers' fears were realised after the metro announced a crippling 13.07% to 13.87% electricity tariff hike when tabling the R48.9 billion 2019/20 budget. THESE screenshots show how a resident's electricity became more expensive every time he purchased pre-paid power. Ekurhuleni Metropolitan Municipality. The predicted revenue income generated from the sales of electricity is about R9.4 billion for the 2011-12 It should be taken care of by the department. Masterpass will enable around 900 000 Ekurhuleni residents to pay their municipal bills online with their smartphones. Get phone numbers, addresses, view and write reviews, send emails, etc - Think Local However, it was discovered that the new mini-substation had been vandalised when officials returned to the spot three days later. Phone: 0860 543 000 Services Emergency and Interruptions: 0860 543 000 Life Threatening Emergency Line: 011 458-0911 Tel: (011) 999 0906 / 0907 Here we will keep you up to date on electricity NEWS and INFORMATION relevant to Ekurhuleni Municipality . 2 Results. Ekurhuleni: Power Outages Enlarge Image The City’s Energy Department requests customers to please be patient during this lockdown period as the City deals with the COVID-19 pandemic, which is affecting operations as more staff test positive and some go in to quarantine. View Consumption (Water/ Electricity) 13. Ekurhuleni Head Office, Cnr Roses and Cross streets, GERMISTON. On the 20th 2 (two officials from the city of Ekurhuleni came to fix the electricity), they managed to restore the electricity, but they told me they … Electricity boxes in Tsakane Extension 2, where residents are connected and disconnected. You'll be pleased to know that your meter has been unblocked & that you should be able to purchase electricity. New meter readers in Ekurhuleni New water and electricity meter reading companies have been appointed in Ekurhuleni. The City of Ekurhuleni has conceded that it’s been challenging to keep up with repairing all the faulty and vandalised street lights in the City. For any queries please contact your credit controller in Kempton park. Each electricity connection in the EMM is equipped with an electricity meter. You will be pleasantly surprised! Ekurhuleni Account Queries - 011 8746299. The app enables an accessible, sustainable, convenient, responsive and cost-effective channel for the integrated delivery of services to our employees, residents, business and communities. The Ekurhuleni Metropolitan Municipality wishes to inform residents that its call centre lines are currently down. On the 19/06/2020 there was no electricity in my house. It bridges the digital divide by bringing municipal service closer to Ekurhuleni citizens. Log a Complaints/ Compliments. We recommend that you check your electricity account to verify who your supplier is, and to confirm their contact details. Residents are advised that the City of Ekurhuleni issues out final notices in line with the City of Ekurhuleni’s Credit Control and Debt Collection policy which is informed by the Local Government Municipal Systems Act. Feeling harassed due to surplus electricity bill. It is too much now. Click here to see what clients have to say on HelloPeter (the complaints / compliments site) about the service they receive from Prepaid24 when they recharge 24-7 by EFT. Ekurhuleni is responsible for about 23% of the gross geographical product of Gauteng province. Edenvale Customer Care – 011 9993111. Ekurhuleni Power Failures – 0119993912 / 0119993906. 148 reviews from Ekurhuleni Metropolitan Municipality employees about Ekurhuleni Metropolitan Municipality culture, salaries, benefits, work-life balance, management, job security, and more. The Ekurhuleni Metropolitan Municipality recognises the fact that information is power, and the information in this guide showcases the Metro’s effort to: • Be people centred; • Provide a gateway to basic services for the people of Ekurhuleni; and • Facilitate a better life for all by making services accessible. Instructions. After numerous complaints about prepaid electricity meters in Alberton, the Ekurhuleni Metropolitan Municipality (EMM) has given the following explanation as to … After several complaints in the main office, there is no action taken. TO make it easier for residents to log service delivery complaints, Ekurhuleni Metro has introduced a convenient SMS service. Of electricity exceeding 10.8TWh it should be taken care of by the department boxes. Ekurhuleni has two electricity tariff options available to residential customers your family Name after your name/s on the 19/06/2020 was. 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